Introduction

At TYLST, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Information:

   • Name
   • Email address
   • Phone number
   • Shipping and billing address
   • Payment information (processed securely by Stripe)

2. Non-Personal Information:

   • Browser type and version
   • Operating system
   • Referring website
   • Pages viewed and the order of those pages
   • Date and time of visit

3. Transaction Information:

   • Purchase history
   • Products viewed or searched for
   • Cart contents

How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Transactions:

   • To process payments and fulfill orders securely through our payment processor, Stripe.
   • To send order confirmations, invoices, and updates.

2. To Improve Our Services:

   • To personalize your shopping experience.
   • To analyze website usage and enhance the functionality and user experience.

3. To Communicate with You:

   • To respond to your inquiries and provide customer support.
   • To send marketing communications, special offers, and newsletters (you can opt-out at any time).

4. To Ensure Security and Compliance:

   • To protect against fraud and unauthorized transactions.
   • To comply with legal obligations and our terms of service.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

1. Service Providers:

   • We share information with third-party service providers (such as Stripe) who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

2. Legal Requirements:

   • We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

3. Business Transfers:

   • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information:

1. Encryption:

   • All payment information is processed through Stripe and encrypted via Secure Socket Layer (SSL) technology.

2. Access Controls:

   • Personal information is accessible only to those employees, agents, and contractors who need to know such information in connection with providing our services.

3. Regular Security Audits:

   • We perform regular security audits to ensure the safety and security of our systems and your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

1. Cookies:

   • Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

2. Usage:

   • We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interactions.

Your Rights

You have the following rights regarding your personal information:

1. Access:

   • You have the right to access the personal information we hold about you.

2. Correction:

   • You have the right to request correction of any inaccurate or incomplete information.

3. Deletion:

   • You have the right to request the deletion of your personal information, subject to certain legal obligations.

4. Opt-Out:

   • You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date.

Thank you for choosing TYLST. We value your privacy and are committed to protecting your personal information.